Customer Support

Customer Support Customer support used to mean a face-to-face conversation with a customer, or a phone call.  Today, technology has changed how we approach customer support.  It now encompasses the internet, websites, webchats, and even smart phone apps.  The customer experience begins long before the purchase is made. With our “Non-Telephone Customer Support”, participants will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage. Training Objectives:

  • Define customer support
  • Know the different venues for customer support
  • Recognize challenges of customer support
  • Learn different applications
  • Know proper forms of documentation
  • Learning to be proactive in customer support
ECampusAfrica ·August 26, 2021

About Instructor

ECampusAfrica

ecampusafrica managed by Link Limited, is Canadian based company. With ecampusafrica, we believe that what you know determines who you are you. We have a library of high end trainings, courses and workshops that will aim to empower, mentor, motivate and create a fruitful generation despite of their background, age and educational level. We highly encourage you to register and explore our golden library that is full of knowledge.From The Heart Of Canada, To The Rest Of The World, We Said Global, No Limit!Every One Of Us Need A New Skill To Survive

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Course Includes

  • 1 Lesson
  • Course Certificate