Telephone Etiquette

Telephone Etiquette Training The meaning of Telephone Etiquette can sometimes be difficult to describe.  It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can be the special way that you show confidence in any challenging situation. These and other events can become more easily managed with this great training. With our Telephone Etiquette training, Participants will begin to see how important it is to develop better telephone communication skills. By improving how they communicate on the telephone and improve basic communication skills,  participants will improve on almost every aspect of their career.  Training Objectives:

  • Recognize the different aspects of telephone language
  • Properly handle inbound/outbound calls
  • Know how to handle angry or rude callers
  • Learn to receive and send phone messages
  • Know different methods of employee training
ECampusAfrica ·August 26, 2021

About Instructor

ECampusAfrica

Hamz Campus managed by Hamz Link Limited, is Canadian based company. With Hamz Campus, we believe that what you know determines who you are you. We have a library of high end trainings, courses and workshops that will aim to empower, mentor, motivate and create a fruitful generation despite of their background, age and educational level. We highly encourage you to register and explore our golden library that is full of knowledge.From The Heart Of Canada, To The Rest Of The World, We Said Global, No Limit!Every One Of Us Need A New Skill To Survive

136 Courses

+12 enrolled
Not Enrolled

Course Includes

  • 1 Lesson
  • Course Certificate