Answers about enrollment, certificates, payments, and your account.
Click "Sign Up" in the top right of any page, enter your name, email, and a password. You can start browsing and enrolling in courses right away.
Yes. Every course is free to enroll in and complete. The only optional paid item is a verified certificate once you finish a course.
No. Ecampus Africa runs entirely in your browser on desktop, tablet, or mobile.
Open any course page and click "Enroll for Free." If you're not logged in yet, you'll be asked to log in or create an account first.
Yes. There are no deadlines. Your progress is saved automatically, and you can pick up exactly where you left off.
Log in and click "My Courses" from the account menu in the top navigation.
A Journey is an ordered sequence of courses that builds toward a specific career outcome, rather than a single standalone course.
Complete every lesson in a course and pass its assessment. Once you're eligible, a "Get Certificate" option appears on the course page.
The Ecampus Professional Certificate costs $25 (about UGX 95,000). This fee only applies once you choose to certify — the course itself is free.
Each issued certificate has a unique certificate number that can be used to confirm it was genuinely issued by Ecampus Africa.
No. You can complete as many free courses as you like without ever purchasing a certificate.
MTN Mobile Money, Airtel Money, and card payments for certificate fees.
Wait a few minutes in case of a delayed confirmation, then check your course page again. If it still hasn't updated, contact us with your payment reference.
If a certificate fee was charged in error, contact us and we'll review it individually.
Use the "Log In" page and follow the password reset option, or contact support if you're still unable to get in.
Yes — contact support with your current login email and the new one you'd like to use.
Contact us and we'll process the deletion request along with removing your personal data, in line with our Privacy Policy.
Try refreshing the page on an up-to-date browser (Chrome or Edge work best). If the issue persists, contact us with the course name and what device you're using.
Progress saves automatically as you complete each lesson. Make sure you're logged in — progress made while logged out isn't tracked to your account.
Try clearing your browser cache or switching browsers. Let us know the device and browser so we can look into it.